Owner FAQ

OWNERS

Frequently Asked Questions


  • What happens if my tenant does not pay rent?

    Northwoods requires all tenants to comply with their rental contract and Oregon Landlord Law regarding timeliness of rent payments. In addition to this Northwoods will pursue collection of rent through legal action such as 72 hour notices and eviction procedures if needed. 

  • What happens if my tenant does not vacate by the date that they agreed to?

    Northwoods may pursue legal action in order to gain possession of the property if the tenant does not vacate.

  • When should I expect to see rent deposited into my account each month?

    ACH (direct deposit) deposits are processed no later than the 15th of each month.

  • When should I expect to see my “Owner Statement?”

    Monthly Owner statements are processed no later than the 15th of each month. Owner statements are accessible through the “Owner Portal” and or via email.

  • How does my Owner Portal work?

    You can view instructions and a video tutorial for your owner portal here

  • Why doesn't my 12 month cash flow match my 1099?

    This is one of the most common questions we receive from owners.  Most of the time we can blame this on the IRS. The short answer is that the IRS requires the income to be counted as soon as it is received by Northwoods. Example: If a tenant pays January rent in late December then the income for January rent will be counted in the December year. This all washes out in the end as the next year you will not have January income on your 1099.

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